Returns and Exchanges
Please be sure to read our sizing guide if you have any questions about fit. If you receive an item and the sizing doesn't work for you, we are happy to swap it for the right size, if it is in stock or exchange it for another item of equal or lesser value. You can always email us with questions prior to your purchase.
We gladly accepts returns and exchanges within 14 days of shipping. Exchanges must be received in their original, unworn and unused condition. All exchanges must be exchanged by the purchaser and the original order number must be provided, along with the reason for the exchange. Please note: you will be responsible for all return shipping fees if you choose to return it to us unless the items are damaged, defective or incorrect upon arrival. We are not responsible for lost or stolen packages.
*Sale Items - Unfortunately, we do not accept returns or exchanges on sale items.
How to return or exchange your purchase:
1. Before you return an item please email us at firstname.lastname@example.org explaining what you are returning and why. We will send you a return/exchange form to complete and return.
2. Send your return or exchange, along with the form, within 14 days of receipt. Please note return/exchange shipping fees are the responsibility of the customer unless it is determined the item is damaged due to our negligence.
3. Once we recieve your return, a refund or exchange will be issued within 5-7 days.
Define Me Greek
PO Box 222
San Leandro, CA 94577