Shipping and Delivery
COVID-19 SHIPPING UPDATE:
Due to COVID-19 we are experiencing delays in shipping. Orders will now be shipped from our facility 5-7 business days after you order has been processed. This does not include delivery time. For standard shipping, please allow an additional 3-5 business days for delivery.
Your order will be shipped via USPS first class mail, unless otherwise notified. We only have estimates for scheduled delivery, sometimes this may vary. We will do our best to keep in touch with regarding delayed delivers. Please confirm your shipping address with PayPal to prevent shipping delays or loss.
Shipping confirmations including tracking numbers are emailed when orders have been shipped. You can track the status of your order directly on the USPS website and entering your tracking number. Define Me Greek cannot be responsible for any shipping delays caused by unpredictable weather, natural disasters or general delays within the corporate USPS system. Additionally, Define Me Greek is not responsible for any lost or stolen shipments or packages. If you give us the wrong address or move to a new apartment without notifying us and your package gets returned, we will just charge you for shipping it to the correct location.
Please email us if you require expedited shipping services. Additional charges will apply.